How long does it take to get my framing back?
Normal scheduled turn-around is two
weeks. We usually can beat that projected delivery. We can provide
one day turn-around under special circumstances if in stock materials are
selected.
Can you match the frame I bought years ago?
Very often this can be done. We have access
to a large selection of frame styles. (Over 2500 on display in the shop!)
Unfortunately, it's not always going to be possible. The frame may
have been discontinued by the manufacturer, or the manufacturer may no
longer be in business. It may still be available, but substantially
different due to variations in wood or finishes. If you'd like a series of
matching frames for graduation or wedding photos, it's best to buy them all
at once. The pictures can be put in the frames as they become available.
Sometimes a far better solution is to treat each
picture individually instead of matching all the frames in a grouping. Look
for frames with similar style rather than perfect matches. We can
help you with that.
Will you just cut a mat or piece of glass?
Yes! We'll be happy to cut a mat, glass, or
even just make you a frame for you to put together yourself.
Can you just re-mat a picture?
Can you repair broken glass? Can you reuse my frame?
Yes, if you have a useable frame. We will
gladly cut a new mat, cut new glass, or
other minor repairs.
Do you repair frames?
We do basic
repairs, such as fixing loose corners, some retouching of minor dings and
scratches, replacing broken glass or torn dust seals. We will find a
restorer for antique gilding and restoration work, but it is not done by us
in our shop.
Do you guarantee your work?
We guarantee your satisfaction!
Success at Framed in Tatnuck depends on your satisfaction. If anything misses
our rigorous inspection, we want to correct it! Please let us know, so
we can!
Do you pack and ship framed art?
That is a very specialized area that we leave
to the experts. Directly across the street from our shop is
Tatnuck Postal and Business Center,
where we and our clients have had very good luck.
Do you deliver?
Yes! Delivery can be arranged!
Do you hang pictures?
Yes! We will come to your home or business and hang to better
service you, our customers!
